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Updated October 14, 2020
Aggressive State Outreach Can Help Reach the 12
Million Non-Filers Eligible for Stimulus Payments
By Chuck Marr, Kris Cox, Kathleen Bryant, Stacy Dean, Roxy Caines, and Arloc Sherman
About 12 million Americans risk missing out on the
stimulus payments provided through the recent
CARES Act because they, unlike millions of people
who are receiving the payments automatically from
the IRS, must file a form by November 21 to receive
it. (This estimate, based on CBPP analysis of Census
data, is approximate; please see Appendix II for our
methodology.)
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This group includes very low-income
families with children, people who have been
disconnected from work opportunities for a long
period, and many low-income adults not raising
children in their home.
Governors and other state officials can play a
central role in reaching these 12 million individuals,
up to 9 million of whom — roughly 3 in 4
participate in SNAP (formerly food stamps) or
Medicaid, which states and counties administer.
2
This group of non-filers eligible for payments are
disproportionately people of color because they are
likelier to have lower incomes due to historical racism
and ongoing bias and discrimination. Twenty-seven
percent of the 9 million people are Black — higher
than their share of the U.S. population (12 percent)
while another 19 percent are Latino. Ensuring that
1
These estimates are affected by underreporting of income and benefits, recent changes in program participation, and
other data limitations.
2
We focus on SNAP and Medicaid because they are the two programs with the broadest eligibility and enrollment and
with funding structures that allow them to serve all eligible persons who apply. Many people eligible for the stimulus
1275 First Street NE, Suite 1200
Washington, DC 20002
Tel: 202-408-1080
Fax: 202-408-1056
center@cbpp.org
www.cbpp.org
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low-income people of color receive the payments for which they qualify is especially important given
emerging evidence that they are being hit hardest by both the economic and health effects of the
pandemic.
The IRS, working with the Social Security Administration, Department of Veterans Affairs, and
Railroad Retirement Board, has been automatically delivering the CARES Act stimulus payments
(technically called Economic Impact Payments or EIPs) to tens of millions of people who regularly
file federal income taxes or receive certain federally administered benefits, such as Social Security,
Supplemental Security Income (SSI), Railroad Retirement, or Veterans Affairs pension or disability
benefits. Eligible adults receive $1,200 plus $500 for each eligible child.
But the automatic payment method misses about 12 million people — adults and children —
because they aren’t required to file federal income tax returns due to their low incomes and they do
not participate in one of those specified, federally administered programs.
3
Together, these people
are eligible to receive $12 billion in payments. (See Table 1 for state-by-state estimates.)
To receive the payments, these individuals must provide their information to the IRS no later than
October 15 through a 2019 tax return or by November 21 when using the IRS “Non-filer” tool, a
simplified online form for people not required to file a tax return.
4
The tool requires a user to create
an online account, enter certain personal information (including direct deposit information, if
available), verify their email address, and submit the form. The IRS plans to issue all payments
before the December 31, 2020 deadline in the CARES Act.
An aggressive outreach program is needed at the state and local levels to inform eligible
individuals, who by definition have very low incomes, that they are eligible and to help them
undertake the required steps. Such outreach efforts will benefit both individuals and communities.
The payments are considerable, both for the recipients and by other standards of assistance; in some
states, the amount of money at stake is as much as ten times the state’s total annual cash assistance
to families with children. These funds would go to extremely low-income individuals and families at
a time when need is rising due to the pandemic. And ensuring these people apply for and receive the
payments for which they qualify will also benefit local and state economies, in which much of the
money will be spent.
Governors and other state officials can play a vital role in reaching the 12 million eligible people.
The health and human services agencies that administer SNAP and Medicaid are uniquely positioned
to reach, using established communication channels, the subgroup of 9 million people who
participate in those two programs. Governors and state agencies can also do much to reach the
payments who are enrolled in SNAP and/or Medicaid also participate in other state-operated programs, most notably
cash assistance through Temporary Assistance for Needy Families.
3
The IRS issued over 159 million payments to households as of June 3, which includes both automatic payments and
payments to people who provided their information through the Non-filer form. Our estimate of 12 million people
refers to those who did not qualify for an automatic payment from the IRS. Some of these 12 million people may have
directly provided their information to the IRS after learning about their eligibility for the payment and already received
their payment as a result. Nevertheless it remains that up to 12 million people risk missing out if they don’t fill out the
Non-filer form by November 21.
4
Internal Revenue Service, “Non-Filers: Enter Payment Info Here,” updated May 18, 2020,
https://www.irs.gov/coronavirus/non-filers-enter-payment-info-here
.
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other 3 million eligible people, who generally do not receive state or federal benefits. Public
education efforts and partnerships with key stakeholder groups, such as service providers for people
experiencing homelessness, will be critical to connecting people to the $1,200 payments.
In addition, if federal policymakers issue additional stimulus payments to boost economic demand
and reduce hardship, state efforts now to connect eligible low-income individuals with the tax
system should pay dividends in helping these people access any future rounds of payments.
Background on Stimulus Payments
The CARES Act, signed into law on March 27, includes stimulus payments to support overall
consumer demand amidst historic job losses and business closures and to help families deal with the
fallout from the COVID-19 crisis. The payments are designed to be significant$1,200 per adult
($2,400 for a married couple) and $500 per dependent child — and broad-based; unlike the
payments provided during the Great Recession,
5
they are available to people with the lowest
incomes. Moreover, there is no earnings test, so people with zero earnings are eligible for the full
amounts. The payments begin phasing out at incomes of $150,000 for married couples, $112,500 for
heads of households, and $75,000 for singles. Unfortunately, the law unreasonably excludes certain
groups from the payments. Immigrant families (except for certain military families) are ineligible if
any adult or spouse (if filing jointly) lacks a Social Security number. Also ineligible are 17-year-olds,
college students whom their parents can claim as dependents, and adult dependents.
To deliver these payments to the nation’s roughly 300 million eligible people, policymakers chose
the IRS, which has contact with a large share of the population. The payments, therefore, are
designed as a tax credit. They are “fully refundable,” meaning that eligible households receive the
full amount regardless of whatif anything — they pay in federal income tax. Importantly,
because the country is in the middle of a crisis, the law instructs the Secretary of the Treasury (who
oversees the IRS) to deliver the payments “as rapidly as possible.”
The IRS, working with other agencies, has been delivering the payments using a generally step-by-
step approach, starting with payments to the people easiest to reach. First up were people who filed
federal income tax returns in 2018 or 2019 and for whom the IRS had direct deposit information.
Then, the IRS began working with the Social Security Administration and the Railroad Retirement
Board to automatically deliver payments to retirees and persons with disabilities who receive Social
Security or Railroad Retirement benefits but do not typically file tax returns. Next up for automatic
payments were recipients of SSI or veterans’ pension or disability benefits who do not file tax
returns.
For these groups, the process of delivering payments has gone relatively smoothly, especially
considering the depleted state of the IRS after nearly a decade of funding cuts.
6
The challenge now is
to ensure that the remaining 12 million people, who neither file federal income tax returns nor
receive certain federal benefits, receive the payments for which they are eligible “as rapidly as
possible,” as the law mandates. In addition to developing the “Non-filer” tool described above for
5
Internal Revenue Service, “Economic Stimulus Payments On The Way; Some People Will See Direct Deposit
Payments Today,” April 28, 2008, https://www.irs.gov/pub/irs-news/ir-08-066.pdf
.
6
Samantha Washington, “IRS Stimulus Glitches Show Cost of Earlier Cuts,” Center on Budget and Policy Priorities,
April 28, 2020, https://www.cbpp.org/blog/irs-stimulus-glitches-show-cost-of-earlier-cuts
.
4
people who don’t typically file tax returns, the IRS has expanded its outreach efforts beyond its usual
partners to reach non-filers with low incomes and those in the military, veteran, and homeless
communities.
7
But many non-filers are not connected to traditional channels of information and are
likely to miss out on payments without additional efforts.
Remaining 12 Million Eligible People Have Very Low Incomes
By definition, the estimated 12 million people not receiving payments automatically have very low
incomes because they aren’t required to file federal income tax returns.
8
Only people with annual
income above the following levels have a legal obligation to file a return for 2020: $12,400 for singles,
$18,650 for heads of household (such as a single parent with children), and $24,800 for married
couples.
9
(Many people with incomes below those thresholds do file federal income tax returns in
order to claim the Earned Income Tax Credit [EITC] or Child Tax Credit. Low-income families
with children have an incentive to file a return to claim these tax credits, as do adults not raising
children in their homes, though to a lesser degree.
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)
The 12 million group is predominantly non-elderly. Many senior citizens are receiving automatic
payments because they receive Social Security, Railroad Retirement, SSI, or veterans’ pensions or
disability benefits. Up to 1 million seniors, though, may be eligible for payments but do not receive
them automatically.
The outstanding payments amount to roughly $12 billion nationally, which — if delivered and
spent — would not only reduce hardship but also give state and local economies a much-needed
boost.
SNAP and Medicaid Agencies Can Reach About 9 Million Eligible People Not
Receiving Automatic Payments
We estimate that approximately 9 million of the 12 million people who won’t automatically
receive the payments receive state- or county-administered benefits such as SNAP or Medicaid, a
fact that underscores the key role for state government in reaching this group. (See Figure 1.) They
have low incomes and are among those who most need the payments to cover essential expenses.
The payments for which they qualify, worth a combined $9 billion, represent a significant sum both
individually and collectively. In Alabama and North Carolina, for example, their payments total an
7
Charles Rettig,A message from the Commissioner Economic Impact Payments: IRS helping 150 million Americans
one payment at a time,” Internal Revenue Service, April 14, 2020,
https://www.irs.gov/newsroom/a-message-from-the-
commissioner-economic-impact-payments-irs-helping-150-million-americans-one-payment-at-a-time.
8
An early, tentative estimate by the New America Foundation found that 6 million people would miss out on automatic
payments because they aren’t required to file tax returns. Estimating this population is difficult and, as the New America
authors acknowledge, estimates are subject to uncertainty. Tara Dawson McGuinness and Gabriel Zucker, “Congress
Appropriated $300 Billion in Relief Payments to Individuals and Families but Poor Delivery May Prevent Tens of
Millions of Americans from Ever Accessing Them,” New America, April 8, 2020,
https://www.newamerica.org/public-
interest-technology/reports/relief-payments-poor-delivery-may-prevent-tens-of-millions-of-americans-from-accessing/.
9
People with self-employment income greater than $400 are also required to file tax returns.
10
Nina Olson, “Earned Income Tax Credit: Making the EITC Work for Taxpayers and the Government,” Internal
Revenue Service: National Taxpayer Advocate, June 2019,
https://taxpayeradvocate.irs.gov/Media/Default/Documents/2020-JRC/JRC20_Volume3_Final.pdf. Our 12 million
estimate excludes people who likely qualify for these credits.
5
estimated $209 million and $324 million, respectively, or nine to ten times the amount of basic cash
assistance those states provide annually through their Temporary Assistance for Needy Families
(TANF) programs ($20 million and $37 million), our estimates suggest.
11
While many SNAP and Medicaid recipients
file federal income tax returns and hence will
receive their payments automatically, state
agencies are the primary organizations able to
reach those who don’t file.
12
State agencies are
uniquely placed to use existing contact
information to alert eligible people about the
payments and connect them with services to
help them obtain their payment.
13
As state agencies reach out to the 9 million
people, the following groups would be useful
targets for outreach efforts:
Very low-income children. About 3.2
million of the 9 million people that is,
more than one-third — are under age 17,
which exceeds their share of the U.S.
population overall (22 percent).
14
(See
Figure 2.) Roughly 1 in 5 of the
households that include these children
participate in TANF as well as SNAP
and/or Medicaid.
Adults not raising children in their
home. More than 40 percent of the 9
million people are adults without children under age 17. Roughly one-quarter of these
childless adults are themselves under age 25, and could include youth aging out of foster care,
low-income students, and others struggling to get by on their own. Another third of these
11
Center on Budget and Policy Priorities, “State Fact Sheets: How States Spend Funds Under the TANF Block Grant,”
updated February 25, 2020,
https://www.cbpp.org/research/family-income-support/state-fact-sheets-how-states-
spend-funds-under-the-tanf-block-grant.
12
SNAP and Medicaid know which of their participants have income through Social Security, SSI, Veterans Affairs, and
the Railroad Retirement Board and therefore are likely receiving their payment automatically. They will not know which
households are receiving the payment because the household filed a federal tax return in one of the last two years.
13
Because SNAP and Medicaid assistance units don’t align precisely with tax filing units (that is, people who appear on
the same tax return), agency efforts may reach people in multiple tax units, with each tax unit eligible for a payment. For
example, a SNAP household might include a mother and child who are doubled up in the same apartment with the
grandmother and an elderly aunt. This household could represent three tax filing unitseach eligible for a payment
but just one SNAP household if the four individuals purchase and prepare food together.
14
These children may include dependents of people who received automatic payments. Adult recipients of Social
Security, Railroad Retirement, SSI, and veterans’ pension or disability benefits received a payment for themselves but
have to file a 2020 tax return to receive the additional $500 for their dependent, where applicable.
6
childless adults are between 50 and 65, and might include people with limited job skills or
disabilities.
People of color. Twenty-seven percent of the 9 million people are Black — higher than their
share of the U.S. population (12 percent) — while another 19 percent are Latino. Forty-eight
percent are non-Latino white, making them the largest single racial-ethnic group, but this
share is lower than in the U.S. population (61 percent). Ensuring that low-income people of
color receive the payments for which they qualify is especially important given emerging
evidence that they are being hit hardest by both the economic and the health effects of the
pandemic.
15
People with lower education levels. Some 19 percent of the 9 million people have no
family member with a high school degree, almost three times the rate in the general
population. People with less education are among those especially vulnerable during the
current crisis: almost half of people with a high school degree or less have had someone in
their household lose a job or hours due to the pandemic, and two-thirds report having
insufficient savings to cover three months of bills and expenses in an emergency.
16
People lacking secure housing. Many individuals who do not have permanent housing have
very low incomes and are likely to be among the non-filer population.
15
Kim Parker, Juliana Menasce Horowitz, and Anna Brown, “About Half of Lower-Income Americans Report
Household Job or Wage Loss Due to COVID-19,” Pew Research Center, April 21, 2020,
https://www.pewsocialtrends.org/2020/04/21/about-half-of-lower-income-americans-report-household-job-or-wage-
loss-due-to-covid-19/; Centers for Disease Control and Prevention, “COVID-19 in Racial and Ethnic Minority
Groups,” updated April 22, 2020, https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precautions/racial-ethnic-
minorities.html.
16
Parker, Menasce Horowitz, and Brown, op. cit.
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FIGURE 2
Table 1 gives state-by-state estimates of the number of individuals among the 9 million non-filers
who receive SNAP and/or Medicaid, and the resulting funds that would flow into state economies if
payments reached all of them. (See the Appendix Table for more detailed state-by-state estimates of
the subgroup of roughly 6.5 million SNAP recipients who were likely missed by automatic
payments.)
TABLE 1
Estimated Adults and Children Missed by Automatic Payments Who Receive SNAP
and/
or Medicaid Benefits
Total individuals
Potential total payments (in
millions of dollars)
United States
9,270,000
$9,000
Alabama
220,000
$209
Alaska
26,000
$24
Arizona
200,000
$198
Arkansas
110,000
$101
California
1,082,000
$1,035
Colorado
*
*
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TABLE 1
Estimated Adults and Children Missed by Automatic Payments Who Receive SNAP
and/
or Medicaid Benefits
Total individuals
Potential total payments (in
millions of dollars)
Connecticut
*
*
Delaware
27,000
$28
District of Columbia
35,000
$35
Florida
750,000
$742
Georgia
383,000
$365
Hawaii
33,000
$33
Idaho
*
*
Illinois
312,000
$309
Indiana
162,000
$146
Iowa
*
*
Kansas
*
*
Kentucky
171,000
$162
Louisiana
233,000
$ 221
Maine
*
*
Maryland
*
*
Massachusetts
159,000
$158
Michigan
308,000
$293
Minnesota
*
*
Mississippi
145,000
$133
Missouri
143,000
$140
Montana
19,000
$18
Nebraska
*
*
Nevada
87,000
$83
New Hampshire
*
*
New Jersey
186,000
$182
New Mexico
105,000
$101
New York
625,000
$616
North Carolina
340,000
$324
North Dakota
16,000
$15
Ohio
394,000
$358
Oklahoma
130,000
$126
Oregon
118,000
$113
Pennsylvania
363,000
$337
Rhode Island
30,000
$31
South Carolina
213,000
$194
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TABLE 1
Estimated Adults and Children Missed by Automatic Payments Who Receive SNAP
and/
or Medicaid Benefits
Total individuals
Potential total payments (in
millions of dollars)
South Dakota
27,000
$24
Tennessee
215,000
$ 213
Texas
685,000
$624
Utah
*
*
Vermont
14,000
$13
Virginia
191,000
$177
Washington
185,000
$179
West Virginia
100,000
$94
Wisconsin
*
*
Wyoming
*
*
*Sample size too small. See the Appendix Table for more detailed state-by-state estimates. Source: CBPP analysis of the
U.S. Census Bureau’s Current Population Survey for 2015-2017, with corrections for underreported SNAP and SSI from
the Department of Health and Human Services/Urban Institute Transfer Income Model (TRIM).
While the 9 million people receiving SNAP and/or Medicaid will be the easiest for states to reach,
3 million other people eligible for payments may be outside the reach of SNAP and Medicaid state
agencies. More than half of them are non-elderly adults not raising children at home.
17
Though some
may receive other state- or locally administered benefits or be connected to community-based
organizations, overall this group tends to be less connected to services and can include people
experiencing job or earnings loss, housing insecurity, or homelessness.
Payments for This Group Can Provide Effective Economic Stimulus
The CARES Act payments are a key pillar of the federal fiscal stimulus measures designed both to
help families cope with the loss of jobs and income in the pandemic and to offset the strong
downward pressure on the overall economy. The payments for the 12 million people at risk of
missing out on them would be particularly effective in boosting economic activity because these
individuals have very low incomes and tend to live close to the edge, spending (rather than saving)
any additional money they receive. High-income people, in contrast, tend not to live paycheck to
paycheck and save at relatively high levels.
Payments to very low-income people are among the most effective ways to stimulate the economy
during a recession, a Congressional Budget Office (CBO) analysis issued during the Great Recession
17
Some childless adults whom our estimates classify as not participating in SNAP may now participate because the
program’s three-month time limit for adults aged 18-50 who aren’t employed or raising minor children has temporarily
been suspended during the public health emergency. See Ed Bolen, “Unemployed Workers Can Get SNAP During
Health Emergency,” Center on Budget and Policy Priorities, April 2, 2020,
https://www.cbpp.org/blog/unemployed-
workers-can-get-snap-during-health-emergency.
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found.
18
CBO estimated that a tax cut for high-income people would yield 20 to 60 cents of
economic activity (measured by gross domestic product) for every dollar of cost, because relatively
few of those recipients would spend the money. By contrast, a tax cut for low- and moderate-
income people would generate 60 cents to $1.50 of economic activity per dollar of tax cut. CBO also
estimated that an added dollar of SNAP or unemployment insurance would generate 80 cents to
$2.10 in economic activity; these types of stimulus are so effective because both groups tend to be
highly cash-constrained. The 12 million eligible people discussed in this report are arguably even
more cash-constrained, so delivering payments to this group would be extremely effective stimulus.
Governors and State SNAP, Medicaid Agencies Have Key Role
Governors and state agencies that administer SNAP and Medicaid can play a central role in raising
awareness about the payments and connecting non-filers with assistance in getting them. Governors
can direct agencies to use available resources to identify individuals eligible for the payments and
provide support to help this vulnerable group apply. They also can use their leadership positions to
educate the public and organize statewide outreach efforts; governors have led many past outreach
efforts, such as campaigns to promote federal tax refunds, children’s health care coverage, and
immunization campaigns. Governors can drive such efforts through their chief-executive authority,
their convening power, and by leveraging their ability to drive significant earned and unearned media
interest (that is, through traditional press stories and paid advertising). In states that administer
SNAP and/or Medicaid at the county level, county leaders can play a similar role.
State agencies administering SNAP and Medicaid also can help identify people eligible for the
payments and educate them about their eligibility and how to claim the funds. Though many of
these agencies face overwhelming workloads now, incorporating this outreach into their regular
activities would yield a high impact at relatively low cost. These agencies have daily contact with
program participants by phone, in person, or in writing.
Many states have online portals where SNAP or Medicaid recipients can manage their benefits or
report changes; 17 states have already posted to their websites basic information about the payments
and how to apply (see Appendix III), and other states could as well.
19
For example, states can link to
the IRS website and its online form for non-filers to complete in order to receive their payment.
States also can provide educational and outreach materials to other government and nonprofit
service providers. Some states provide application kiosks and staff to assist applicants in their office
lobbies. While most state health and human services offices are currently closed, as they reopen they
could provide access to the IRS non-filer form, as well.
18
All multipliers from Congressional Budget Office, “Estimated Impact of the American Recovery and Reinvestment
Act on Employment and Economic Output From April 2010 Through June 2010,” August 2010,
https://www.cbo.gov/sites/default/files/111th-congress-2009-2010/reports/08-24-arra.pdf
. The U.S. Department of
Agriculture’s (USDA) most recent estimates find that every dollar in new SNAP benefits spent when the economy is
weak and unemployment is elevated would increase gross domestic product by $1.54. See Patrick Canning and Rosanna
Mentzer Morrison, “Quantifying the Impact of SNAP Benefits on the U.S. Economy and Jobs,” USDA, Economic
Research Service, July 18, 2019,
https://www.ers.usda.gov/amber-waves/2019/july/quantifying-the-impact-of-snap-
benefits-on-the-us-economy-and-jobs/.
11
Moreover, state agencies have contact information for program participants and have many
opportunities for direct communication with those potentially eligible. They are in direct written
contact through text, email, and regular mail regarding the participants’ SNAP or Medicaid benefits
and could insert information about how to apply for the payments with those routine
communications. (For example, in an email to 93,000 individuals in households participating in
SNAP and TANF about the availability of free tax preparation services through VITA, Connecticut
Governor Ned Lamont and the Department of Social Services included information about the
EIP.) Agencies are also routinely in contact with some participants over the phone, particularly
through their call centers. Some of the eligible group will have in-depth interactions with these
agencies; for example, a large majority of families participating in state cash assistance programs will
likely be in touch with their caseworker over the summer months to renew their benefits or address
other issues. This type of interaction represents an excellent opportunity for the state to explain a
family’s potential eligibility for the payment and help them apply.
Millions of other individuals contact states via phone or the internet every day. While waiting on
hold at a call center or conducting business online, they could receive information about the
payments and how non-filers can apply. Local human services offices generally inform their
eligibility workers and call center staff about other community resources available to families, such
as local food banks and other community-based resources, and states could include information
about the payments in their materials for eligibility workers so they can provide accurate
information.
To contact some non-filers who might not be connected to SNAP or Medicaid, such as very low-
income adults without children and people who lack secure housing (including those who are
homeless), state agencies can also ask their contracted service providers and other community
partners to reach out. The combined efforts of state and community organizations can vastly
increase the number of eligible people who actually receive their payments.
Governors and state agencies can also help potentially eligible non-filers connect with third-party
organizations that can help them apply accurately and free of charge. Unscrupulous entities and
individuals may try to scam individuals out of their payment; states can use their communication
networks to help push against these fraudulent efforts and direct eligible individuals to trusted
helpers and to correct information.
Community-Based Organizations and Local Officials Also Vital
Community-based organizations and local officials can also play a vital role in helping connect
non-filers to economic impact payments. Both serve as essential outreach channels for the EITC
and other public awareness campaigns. Community organizations such as community action
agencies, faith-based organizations, and religious institutions are connected to many of the 3 million
non-filers who don’t participate in SNAP or Medicaid, so they are key avenues for outreach. In
addition, organizations providing critical services such as food banks and health care likely interact
with harder-to-reach populations that state agencies and other outreach channels may miss. Some
community-based organizations have staff who can help people complete the IRS non-filer form,
which is especially valuable for people without internet access.
Local officials have established platforms they can use to share information about the payments
and how to get them. Mayors and city, county, and town officials are attuned to the needs of their
12
communities and are already working to address challenges that non-filers may face, including
homelessness, language barriers, and lack of internet access. Local officials have connections with
various entities that can disseminate information, such as school districts and utility companies. In
addition to publicizing information about the payments, local officials can help inform people of
local sources for help from community organizations.
Assistance in Accessing Payments Can Increase Receipt
To receive a payment, individuals not receiving a federally administrated benefit must provide
their information to the IRS no later than October 15 if filing a tax return or by November 21 if
using the simplified IRS online form for people who aren’t required to file a tax return, known as
the “Non-filer” tool.
20
The tool requires a user to create an online account, enter personal
information (including direct deposit information, if available), verify their email address, and submit
the form. Some individuals who do not typically file a return may find this process hard to complete
without assistance even during normal times, and especially during a pandemic.
While the simplified form requires much less information than filing a full tax return, individuals
must have internet access, an email address, a direct deposit account or an address to which the
payment can be delivered, and facility with the online form and account. For individuals with little or
no income, disabilities, or limited contact with public agencies, any of these elements may be
challenging.
Normally, agencies could direct people to free taxpayer assistance services such as Volunteer
Income Tax Assistance (VITA) sites for help. With most VITA sites closed due to COVID-19,
some are offering online services to low-income taxpayers during the pandemic to help filers and
non-filers navigate their IRS requirements. Since the IRS is not currently processing paper tax
returns, all non-filers will have to submit their information electronically in order to receive their
payment in a timely manner. Many non-filers will need help from agencies or these online tax
assistance services to submit complete and accurate tax forms and avoid delays with their payment.
The most expedient way to receive a payment is through direct deposit to a bank account, a
financial payment app (such as Venmo, PayPal, or Cash App), or a prepaid debit card. When
individuals include their direct deposit information on their simplified form, the IRS typically
delivers the payment within one to two weeks if no errors arise with the routing information. For
individuals for whom the IRS does not receive direct deposit information the IRS will mail a paper
check or, in some cases, a prepaid debit card.
21
Many non-filers may need assistance establishing a bank account or an alternative account that can
receive direct deposits. An estimated 14 percent of people with incomes below $40,000 are
“unbanked” (meaning they lack a checking, savings, or money market account), and the share is
20
Internal Revenue Service, “Non-Filers: Enter Payment Info Here,” updated May 18, 2020,
https://www.irs.gov/coronavirus/non-filers-enter-payment-info-here
.
21
Department of the Treasury, “Treasury is Delivering Millions of Economic Impact Payments by Prepaid Debit Card,”
May 18, 2020, https://home.treasury.gov/news/press-releases/sm1012
.
13
likely even higher among non-filers who do not regularly receive federal benefit payments.
22
Bank
accounts through certain institutions can be opened online. Several financial apps also address this
gap and provide avenues for people to receive direct deposits to their account within the app.
22
Board of Governors of the Federal Reserve, Report on the Economic Well-Being of U.S. Households in 2019,
Featuring Supplemental Data from April 2020,” May 2020,
https://www.federalreserve.gov/publications/files/2019-
report-economic-well-being-us-households-202005.pdf.
14
Appendix I
This Appendix Table displays state-by-state estimates of the subgroup of the 9 million people
eligible for payments who receive SNAP (whether or not they receive Medicaid) based on
administrative data. See Appendix II for more detail.
APPENDIX TABLE
Estimated People Missed By Automatic Payments Who Receive SNAP Benefits
Households Individuals
Potential value
of payments
Total Total Under 17 years
In millions of
dollars
United States
3,270,000
6,534,000
3,024,000
$5,700
Alabama
45,500
99,600
47,700
$86
Alaska
7,900
17,700
7,700
$16
Arizona
68,500
133,000
56,300
$120
Arkansas
20,800
46,800
23,500
$40
California
543,600
1,095,100
548,900
$930
Colorado
35,200
78,700
42,200
$65
Connecticut
39,100
65,400
22,800
$63
Delaware
11,300
22,800
11,100
$20
District of
Columbia
13,200 23,500 9,300 $22
Florida
245,800
437,400
184,000
$396
Georgia
151,800
330,400
158,500
$286
Hawaii
12,100
22,800
9,500
$21
Idaho
7,300
18,800
10,800
$15
Illinois
172,000
315,900
129,200
$289
Indiana
34,600
79,200
39,900
$67
Iowa
26,300
55,600
27,900
$47
Kansas
9,100
21,600
11,800
$18
Kentucky
49,700
95,900
36,400
$90
Louisiana
48,300
113,300
60,400
$94
Maine
6,900
14,900
6,900
$13
Maryland
67,300
121,800
50,000
$111
Massachusetts
56,100
108,200
48,200
$96
Michigan
93,500
159,100
53,100
$154
Minnesota
26,100
49,500
27,100
$40
Mississippi
41,600
88,800
40,800
$78
Missouri
38,400
86,300
45,700
$72
Montana
5,100
11,600
5,400
$10
Nebraska
9,600
20,900
11,000
$17
15
APPENDIX TABLE
Estimated People Missed By Automatic Payments Who Receive SNAP Benefits
Households Individuals
Potential value
of payments
Total Total Under 17 years
In millions of
dollars
Nevada
38,300
69,700
28,400
$64
New Hampshire
4,400
9,900
4,900
$8
New Jersey
66,800
139,800
76,800
$114
New Mexico
27,000
56,800
25,200
$51
New York
188,600
351,200
152,500
$315
North Carolina
120,900
241,400
110,200
$213
North Dakota
3,400
8,400
4,400
$7
Ohio
92,900
179,800
78,100
$161
Oklahoma
31,100
74,000
38,200
$62
Oregon
50,600
92,700
34,400
$87
Pennsylvania
105,500
211,700
95,200
$187
Rhode Island
11,200
19,900
7,700
$18
South Carolina
58,500
134,200
68,900
$113
South Dakota
5,500
13,900
7,600
$11
Tennessee
80,700
161,400
70,100
$145
Texas
290,500
610,000
300,700
$521
Utah
13,900
33,200
18,600
$27
Vermont
2,500
5,100
2,300
$4
Virginia
53,000
126,000
65,700
$105
Washington
68,900
118,800
47,100
$110
West Virginia
25,100
50,800
20,600
$47
Wisconsin
34,800
67,800
28,500
$61
Wyoming
1,800
4,700
2,500
$4
Source: CBPP analysis of USDA SNAP Household Characteristics data for fiscal years 2016
-2018.
Note: We estimate that about 12 million people will be missed by automatic payments; of
these, about 9 million people receive SNAP
and/or Medicaid. The figures shown here represent the subgroup of the 9 million who receive SNAP, whether or not they receive
Medicaid.
16
Appendix II: Estimating the Outreach Population for Economic Impact
Payments
Table 1 in this paper relies on nationally representative survey data to estimate the number of
individuals eligible for Economic Impact Payments while excluding those likely to receive those
payments automatically because they filed federal income taxes
23
or participate in federal benefit
programs (Social Security, Railroad Retirement, SSI, or veteranspensions or disability benefits). The
estimates are approximate and are affected by underreporting of income and benefits, recent
changes in program participation, and other data limitations.
Data reflect the population, economy, and program participation patterns of 2015 through 2017
and are from CBPP’s analysis of the Census Bureau’s Current Population Survey (CPS) Annual
Social and Economic Supplement, adjusted to correct for underreporting of SNAP and SSI
participation in the CPS using baseline data from the Transfer Income Model Version 3 (TRIM 3).
TRIM 3 is developed and maintained by the Urban Institute with primary funding from the
Department of Health and Human Services Office of the Assistant Secretary for Planning and
Evaluation (HHS/ASPE). To improve the reliability of the state estimates, we average together three
years of data (2015 through 2017), the most recent available from TRIM. We exclude immigrant
families likely to be ineligible due to lacking a Social Security number.
Our SNAP results in the Appendix Table are from CBPP’s analysis of USDA SNAP household
characteristics data for fiscal years 2016-2018. Because of data limitations (SNAP records do not
include annual income or tax filing status), we limit the sample to those making less than the tax
filing threshold on a monthly basis and exclude those who might qualify for the EITC or Child Tax
Credit based on earnings, monthly income, age, and family composition; we also exclude family
members of certain SNAP-ineligible immigrants who didn’t report a Social Security number. To err
on the conservative side, the figures exclude families that receive SNAP for less than 12 months
because such families are especially likely to have worked and earned more in the months before
entering the program, and thus to have filed taxes for the year. The figures also (conservatively)
exclude families where any family member received Social Security, SSI, or veterans’ pensions or
disability benefits.
23
The CPS does not ask respondents about their income taxes, but the Census Bureau estimates taxes and tax filing
status from survey data on income, age, and family relationship. We start with Census tax status indictors and modify
them to include additional potential tax dependents not captured in the Census tax model. For example, we count elderly
parents who live with their higher-earning children as dependents if they meet IRS dependency rules. Also, when college
students live with no family members, we assume their parents claim them as dependents if the students are under age
24, attend school full time, and have income below $4,150 in 2018 dollars. These adjustments raise the estimated
number of filers, spouses, and dependents in tax year 2017 from 286 million using Census’ tax indicators to 291 million,
which is closer to the actual figure of 293 million listed by IRS (https://www.irs.gov/pub/irs-soi/17in23ar.xls
). The
remaining personsthat is, those not considered to be a tax filer, spouse, or dependent, totaling 31.7 million in the
CPS data for 2017are the non-filing population. Of those, an estimated 12 million are eligible for Economic Impact
Payments and we consider them the outreach population.
As a check, we modeled the outreach population in another Census survey, the Survey of Income and Program
Participation, which has better data on which college students can be claimed as dependents (as well as on certain other
elements of the calculation, such as immigration status and who receives Social Security benefits). Those calculations
also show about 12 million people in the outreach population nationwide in 2016.
17
Appendix III: Resources
Federal Agency Information
IRS Non-filer tool: https://www.irs.gov/coronavirus/non-filers-enter-payment-info-here
IRS E-file 2019 tax return: https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-
free
IRS Volunteer Income Tax Assistance (VITA) locator: https://irs.treasury.gov/freetaxprep/
Social Security Administration: https://www.ssa.gov/coronavirus/#anchorA
Department of Veterans Affairs: https://www.va.gov/coronavirus-veteran-frequently-
asked-questions/
National Organization Information:
Virtual Volunteer Income Tax Assistance help: www.getyourrefund.org
E-File 2019 tax return: MyFreeTaxes.com
CBPP EIP outreach information: https://www.eitcoutreach.org/tax-filing/coronavirus/
University of Michigan stimulus payment guide (applicable nationwide):
https://poverty.umich.edu/stimulus-checks/
City of Durham, NC stimulus payment guide (applicable nationwide):
https://www.getyour1200durham.org/
State health and human service agency information (examples):
California: https://www.ftb.ca.gov/about-ftb/newsroom/covid-19/help-with-covid-
19.html#COVID-19-Economic-impact-payments-CARES-Act
Connecticut: https://portal.ct.gov/DRS/COVID19/DRS-COVID-19-Response-
FAQ#FSC
Florida:
https://floridarevenue.com/childsupport/compliance/Pages/economic_impact_payment_o
ffsets.aspx
Hawaii: https://tax.hawaii.gov/covid-19/
Illinois: https://www2.illinois.gov/rev/Pages/Information-Regarding-Federal-Economic-
Impact-Payments.aspx
Maine: https://www.maine.gov/dhhs/ofi/dser/stimulus-faq.shtml
Michigan: https://www.michigan.gov/documents/difs/Stimulus_Info_687081_7.pdf
Nevada: https://dwss.nv.gov/Support/FAQs_Economic_Impact_Payments/
New Hampshire: https://www.dhhs.nh.gov/dcss/documents/bcss-fto-and-ui-042020.pdf
18
New Jersey: https://covid19.nj.gov/faqs/nj-information/general-public/how-does-the-
cares-act-stimulus-package-help-me-or-my-business-how-do-i-get-my-economic-impact-
payment
New York: https://www.tax.ny.gov/press/alerts/stimulus-checks-information.htm
North Carolina: https://files.nc.gov/ncdhhs/NC2020-Stimulus-Updated-FAQs.pdf
North Dakota: https://www.nd.gov/tax/covid-19-tax-guidance/
Pennsylvania: https://www.dhs.pa.gov/providers/Providers/Pages/economic-stimulus.aspx
Rhode Island: http://www.tax.ri.gov/Advisory/ADV_2020_17.pdf
Vermont: https://dcf.vermont.gov/dcf-blog/covid19-payments